Assisted a regional credit union with expense reduction and followed up with a complete UCaaS/CCaaS solution for their infrastructure. The expense reduction My work spans multimillion-dollar UCaaS/CCaaS migrations, global PBX consolidations, and transformation, UCaaS/CCaaS strategy, or enterprise AV modernization, Voice+ (CCaaS)
William Hiatt CCaaS platform and revamped its communications efficacy SFCU works with its members to secure loans and mortgages, consolidate debt, obtain
Combine UCaaS and CCaaS, Add AI, Stir For Vendors | Jack Henry™ Evolve IP Blog | Contact Center
Transforming Business Workflows with AI-Powered Cloud Integrated Communications (IC)—also known as unified communications, telecom, omnichannel contact centers, CCaaS, and UCaaS, among other terms— We've got two sessions on the program at Enterprise Connect exploring the momentum toward consolidation: Blair Pleasant of COMMfusion will lead a discussion
Dee Rowley - Unified Communications & Infrastructure Exec Credit Unions · Financial Services · Healthcare · Hospitality · Law Firms How UCaaS and CCaaS Work Together to Improve Your Tech Stack. Contact Center Credit union boosts CX, EX with 8x8
Recent Success Stories - BEK Networks, LLC Vendor Consolidation · Mergers Howard Meller. President & CEO of People First Federal Credit Union. All The Phone Features Your Team Will Ever Need
Integrated Communications: A Game-Changer for Banks and Credit (CCaaS) in banks to power the secure communications requirements CO-OP payments solutions, engagement services and strategic counsel help credit unions Advisor for network architecture and cloud strategy to a $6 billion Midwest credit union. Consolidated strategy advisor for 52 agencies in a large county.
Strategies for seamlessly integrating internal communications (UCaaS) with customer-facing contact center systems (CCaaS) to enable faster, cross-functional